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customer service executive

Bolster Legal
Bangalore Posted: 2 weeks ago No. Of Positions: 15

Job Description

Job Title: Customer Service Executive

Location: Bangalore, Karnataka (On-Site)

Process: Voice

Experience: Freshers & Experienced candidates are eligible

Salary:

      • Freshers: ₹20,000 CTC

      • Experienced: ₹23,000 - ₹28,000 CTC

Qualifications & Requirements:

     • Willingness to work in Night Shift (9:30 PM - 6:30 AM PST)

     • Strong English communication skills (both verbal & written)

     • Ability to draft professional emails and comprehend responses

     • CRM tool experience is preferred

     • Work experience required for undergraduates

Key Responsibilities:

     • Obtaining records and bills from facilities via email and phone

     • Requesting records and bills through various channels (email, fax, chart swap, chart request, etc.)

     • Calling facilities and following up on pending tasks

     • Updating CRM tools with record and bill statuses

     • Maintaining professional telephone etiquette with a polite and courteous approach

     • Actively listening and handling calls with confidence

Technical Skills:

    • Basic knowledge of MS Office (Word, Excel, Outlook)

    • Familiarity with CRM software is a plus

    • Good understanding of internet-based applications

Benefits:

    • Food provided

    • Health insurance

    • Paid sick time

   • Provident Fund

Schedule:

   • Monday to Friday

   • Night Shift (US Shift)

Work Mode: On-site only (Bangalore, Karnataka)

  • Work location : Bangalore
  • Work Mode : Not Updated
  • Job Requirements :15
  • Educational Qualification : Any Degree

Additional Information

    Not Updated

Walk-in Details

  • Contact Name: Preethy
  • Contact Number: 7676609469
  • Address:
  • Bangalore Karnataka
  • City: Bangalore
  • State: Karnataka

Other Details

  • Weekly Working Days: 1
  • OFF Days Comment: Not Updated
  • Salary Type: Monthly CTC
  • Salary : 20000 - 28000

Other Description

  • Industry Type: ITES - BPO , KPO , LPO , MT
  • Employment Type: Full Time
  • Role Category: ITES - BPO , KPO , LPO , MT

Education

Key Skills

  • Communication
  • Computer Application

About Company

Bolster Legal is a trailblazer in virtual paralegal services, empowering law firms, attorneys, and businesses with expert legal support. Our dynamic solutions optimize efficiency, enhance client experiences, and streamline legal operations giving you the freedom to focus on strategic growth. From client intake and document management to litigation support, legal research, contract management, personal injury, mass tort, and beyond, we provide tailored services that strengthen your practice while maintaining cost efficiency. Our team integrates seamlessly with your workflow, ensuring timely and precise virtual paralegal service whenever you need it. At Bolster Legal, we rethink processes, connect every dot, and redefine how law firms operate. By aligning with your goals, we implement performance driven strategies that deliver measurable results throughout the legal lifecycle.

Company Info

  • Address : 21, Wheeler Rd, Cox Town, Bengaluru, Karnataka 560005

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