Job Description
Primary Skill
1. Good Communication Skills (Tamil, English & other Languages (Hindi & Kannada Preferred) and willing to travel anywhere in India as per the Project requirements.
2. Good Operations & Customer Service Skills
3. Excellent Team & Vendor Management Skills
4. Good Interpersonal Skills
5. Good in building the relationship with the client & stakeholders
6. Ability to work independently and collaboratively
7. Good Presentation Skills (Excel and Power Point)
Experience Level 3 - 5 Years
Age Limit Less than 30 Yrs
Job Summary
1. Understanding SLA and executing the operations as per the client requirements.
2. Coordinating with the Vendor Team to deploy all the Aadhaar Enrolment Centres
3. Ensure Smooth Functioning of Aadhaar Enrolment Centres and bring targeted output.
4. Handling the escalations from the branches and resolve the issues on immediate basis.
5. Train the Operators time to time as per the UIDAI guidelines.
6. Ensure the Quality of the Service Provided to the Customers and ensure proper training has been given to the Operators.
7. Monitoring each branch Performance and Enrolment Quality as per the UIDAI Policy.
8. Proactively plan the activities to get best outcomes in the production002E
9. Conducting Surprise audit to meet the compliance.
10. Ensure No fraudulent activities happen at Aadhaar Enrolment Centres
11. Resolving Technical related issues within the timeframe and ensuring there is no downtime during the working hours.
12. All the activities must be documented properly with relevant evidence.
13. MIS Preparation and Submission to the client on daily basis.
14. Actively participates on the Weekly meetings and present the progress to the Management.
15. Taking initiatives to improve the process and suggest new thoughts to the Management
16. Analysis the Competitors Market status and Potential Areas for improvement.
- Work location : Salem
- Work Mode : WFO
- Job Requirements :4
- Educational Qualification : Any Degree
Additional Information
-
Not Updated
Other Details
- Weekly Working Days: 5
- OFF Days Comment: Not Updated
- Salary Type: Monthly CTC
- Salary : 20000 - 25000
Other Description
- Industry Type: Others
- Employment Type: Full Time
- Role Category: Others
Education
Key Skills
About Company
Vee Technologies is a leading consulting and professional services organization that offers cutting-edge, technology-enabled solutions to the clients we serve. Headquartered in New York and Bangalore, we work as a trusted partner to businesses and organizations around the world, ranging from Fortune 500 firms to mid-size companies. Our solutions enable businesses of all sizes achieve extraordinary outcomes. We support organizations across a wide range of industries, helping them cut costs, build value, and achieve their most critical business objectives faster and more efficiently.
Company Info
- Address : Sona Towers, 71 Millers Road, Vasanth Nagar, Bengaluru, Karnataka - 560052
