• This position is Primarily Responsible for Pro Active Identification, Acquiring, Developing, Sustaining of New Parking Site/Projects-, including the EXISTING PARKING SITES/PROJECTS And Developing Cost Effective Strategies for for Operations of Parking Site/Projects- with an Eye for optimising Revenue Generation and sustainability of Parking Site/Projects-

• The Prime Objective is to develop innovative and sustainable business strategy keeping in view the highly volatile and challenging market scenario with focus on optimising revenue generation and cashing in on every inch of Parking Space available.

• Should be adept in identifying, acquiring, developing, retaining the Parking Site/Projects- and convert it into a REVENUE AND GROWTH GENERATING MODEL, by adopting the best industry Management Practices. and optimising of revenue generation from existing Parking Site/Projects-

• The Prime objective of this position also comprises to manage day to day Parking Site/Projects-and Parking management activities in Bangalore and other locations as and when added in a highly professional and effective manner.

• Proficiency in MS offices tools is a MUST,

• Knowledge & Competence in preparing and presenting reports at Short Notices for effective Business Identification and New Business Development.

• DEFINITION OF PARKING SITES/PROJECTS-

PARKING SITES/PROJECTS HEREIN MEANS ANY PARKING SPACE THE COMPANY/ITS SUBSIDIARIES HAVE ACQUIRED/TO BE ACQUIRED/ HAVE BEEN ALLOTED BY GOVERNMENT BODIES/PSUS/CIVIC BODIES/RAILWAYS AND THE LIKE, FOR PURPOSE OF PARKING OF VEHICLES FOR PARKING OF FOUR WHEELERS/TWO WHEELERS/OTHER TYPES OF VEHICLES,ETC, RUN ON PETROL,DIESEL, ON ELECTRICITY(EV VEHICLES & INCLUDES EV CHARGING STATIONS /EV CHARGING POINTS IN THE PARKING PROJECTS/PARKING SITES/PARKING LOTS AND THIS EBRACES ALL PROJECT SITES/PROJECT LOCATIONS,I.E. NEWLY ACQUIRED SITES/PROJECTS, EXISTING PARKING SITES PROJECT, SITES PROJECTS ALLOTED THROUGH GOVERNMENT/ PUBLIC BODIES LIKE BMRCL, IREPS, ETC.

(1) Assisting in smooth running of day-to-day parking operations (includes of various sites/projects.

(2) Aggressively Identifying, Acquiring, Developing & Operating of New Parking Sites/ Projects.

(3) Overall Supervision of Parking Site/Projects- Managers/Supervisors and to ensure that all planned targets are met within agreed budgets and time frames.

(4) Advice and Parking Site/Projects- Managers/Supervisors and ground staff on all parking operational issues.

(5) Support the Site/Project/s Managers parking and ground staff on all Parking Site/Projects- operational issues by means of weekly training / meeting at the office or on site.

(6) Manage the handling of all Parking Site/Projects- customer service inquiries, complaints, incident reports and claims in an efficient and timely manner.

(7) Manage adherence to all financial transaction policies and procedures (cash management, permanent passes, daily cash banking, etc. and respond to and implement and monitor recommendations made by internal auditor/client at various Parking Site/Projects-In conjunction with GM – Operations, analyses Parking Site/Projects- performance in terms of revenue generation and usage.

(8) Review and revise the standard operating procedures (SOPs) and agreed client service level agreements (SLA) and ensure it is followed at Parking Site/Projects-

(9) Develop, review and revise local operating procedures (LOPs) for all upcoming and existing Parking Site/Projects- in the assigned region/area

(10) Maintaining strict adherence to company policy requirements including active participation in the monthly Operation meetings, conduct audits to assess potential risk at sites, management of incidents, claims settlement and conflict management.

(11) Handling existing clients on one-to-one basis with regards to any requirement or improvement in present Parking Site/Projects-operations by periodically meeting the clients weekly once (in station) and monthly once (out station).

(12) Follow up and report on site wise staffing to Human Resources and GM-Operations on weekly basis.

(13) Stay available on busy sites on weekends and public holidays and also have client interaction while doing so.

(14) Complete follow up on timely invoice submission of all the sites in station and out station.

(15) Complete follow up on the pending payments from the clients every week in station and out station.

Team Work

Quality Management

Client Interface

a. Share/ seek information relevant to the progress of the on going assignment with Operations Head- GM(Operations) and other team members.

b. Will be responsible for timely report generation and follow up on submitted billing invoices.

c. Working on achieving required SLA benchmarks as agreed by the Client and Company.

d. Share Operations activity and explore any opportunities to improve the day-to-day workings at car park sites with Operations team.

e. Preparation of PPTs and MMRR (Monthly Meeting Review Reports for presentation to Management and other stake holders.

f. Ensure proper Liaising and coordination with local operations team and clients for smooth functioning at sites.

g. Providing information on competitor/s activity related to Parking operations at various Parking Site/Projects

h. Conducting regular interactions with clients to discuss the parking operations at site.

i. Regular and strong follow-up with clients for payment follow ups.

(16) PLEASE NOTE- THE ABOVE LIST OF DUTIES AND RESPONSIBILITIES ARE ONLY ILLUSTRATIVE IN NATURE AND NOT EXHAUSTIVE AND THE MANAGEMENT WILL BE AT LIBERTY TO ADD/ALTER THE SAME FROM TIME TO TIME DEPENDING ON BUSINESS/0PERATIONAL REQUIREMENTS.