Job Description
Answer incoming calls and respond to clients emails
To solve issues across various channels, including processing payments, assisting with orders, and addressing complaints.
To follow-up calls, selling products/services, conducting market research, updating databases, and reporting recurring issues to management.
Identify and escalate issues to superiors or to the respective depts
Research required information using available resources
Research, identify, and resolve client complaints using applicable software
Route calls to appropriate resources
Other duties as assigned
- Work location : Hyderabad
- Work Mode : WFO
- Job Requirements :1
- Educational Qualification : UG-Non Engineering
Additional Information
-
Not Updated
Other Details
- Weekly Working Days: 6
- OFF Days Comment: Alternative Saturday & Every Sunday
- Salary Type: Monthly CTC
- Salary : 20000 - 25000
Other Description
- Industry Type: Food , FMCG , Agriculture
- Employment Type: Full Time
- Role Category: Food , FMCG , Agriculture
Education
- B.Com
- Other
Key Skills
About Company
thethickShakefactory
Company Info
- Address :
This job belongs to the third-party company
