International Customer Sales & Support
SMS ConsortiumJob Description
We are looking for a talented International Customer Sales & Support Executive to join our growing telecommunications team.
You’ll be the bridge between SMS Consortium and its international partners — ensuring smooth operations, professional communication, and reliable service delivery, while building a rewarding career in global telecom.
In this role, you will collaborate closely with partner carriers, and fellow colleagues to deliver impactful features. You will take ownership of technical challenges and contribute to architectural decisions that shape the future of our platform.
What you'll do:
• Manage Global Carrier Relationships – Coordinate VOIP routes, negotiate pricing, and maintain professional communication with international partners.
• Ensure Seamless Operations – Support our Network Operations Centre (NOC) by monitoring systems, handling daily follow ups, and ensuring uninterrupted service.
• Communicate Professionally – Use clear English (spoken & written) to represent the company in global interactions.
• Leverage Technology – Work with essential tools like MS Excel, Word, Email, WhatsApp Web, and MS Teams to manage tasks efficiently.
• Adapt & Contribute – Thrive in a fast-paced environment, primarily in UK day shifts (with optional night shifts), and step up when business needs demand extra effort.
- Work location : Kolkata
- Work Mode : Not Updated
- Job Requirements :5
- Educational Qualification : Any Degree
Additional Information
- Strong English communication (spoken & written)
- Basic computer skills (MS-Excel
- MS-Word
- MS-Teams
- Email & WhatsApp Web)
- Understanding VoIP/SMS operations (or ability to learn quickly)
- Ability to thrive in a fast-paced international telecom environment
Walk-in Details
- Contact Name: Rjune De
- Contact Number: 9903609419
- Address:
- Building Name:
- City: Kolkata
- State: West bengal
Other Details
- Weekly Working Days: 6
- OFF Days Comment: As per business decision weekly offs can rotate
- Salary Type: Monthly CTC
- Salary : 15000 - 25000
Other Description
- Industry Type: ITES - BPO , KPO , LPO , MT
- Employment Type: Full Time
- Role Category: ITES - BPO , KPO , LPO , MT
Education
Key Skills
About Company
SMS Consortium LLC is a global VoIP telecommunications powerhouse, specializing in wholesale and retail voice services, with a strong footprint across Latin America, Africa, Asia, the Middle East, and Europe. Known for innovation, cost effectiveness, and ethical standards, the company delivers high quality IP communication solutions while continuously expanding its global market reach.
Company Info
- Address :