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Job Summary We are seeking a motivated and enthusiastic Executive - User Relationship to join our team. In this role, you will build and maintain strong relationships with our users. You will engage with them through calls, manage data effectively, and implement strategies to retain our user base. Roles and Responsibilities Conduct outreach calls to users to gather feedback and address inquiries. Maintain accurate and UpToDate user data in our systems. Develop and implement strategies to enhance user retention and engagement. Collaborate with the marketing team to identify opportunities for user growth. Assist in resolving user issues promptly and efficiently. Monitor user interactions and provide insights to improve the overall user experience.
