Job Description
Job Overview
GoldCash Limited is seeking a proactive and customer-focused Customer Support & Tele-Sales Executive to handle customer inquiries, provide accurate information regarding our services, and support our sales team in converting leads. The ideal candidate should possess strong communication skills and the ability to build trust with customers.
Key Responsibilities
Handle incoming customer calls and provide clear information regarding company services and products.
Address customer queries, complaints, and requests in a professional and timely manner.
Identify customer requirements by asking relevant questions and recommending appropriate solutions.
Communicate potential leads and verbal confirmations to the sales team for closure.
Maintain accurate records of customer interactions and conversations.
Follow company policies, operational procedures, and service quality standards.
Contact existing or previous customers to promote company services and generate sales opportunities.
Maintain a high level of customer satisfaction through professional communication.
Prepare and submit End-of-Day (EOD) reports in the prescribed format.
Stay updated with company services, policies, and operational updates.
- Work location : Gurgaon
- Work Mode : Not Updated
- Job Requirements :100
- Educational Qualification : Any Degree
Additional Information
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Not Updated
Other Details
- Weekly Working Days: 6
- OFF Days Comment: Not Updated
- Salary Type: Monthly CTC
- Salary : 10000 - 15000
Other Description
- Industry Type: Telecommunication , Mobile
- Employment Type: Full Time
- Role Category: Telecommunication , Mobile
Education
Key Skills
About Company
Not Updated
Company Info
- Address :