- customer service executive
Chris Johnson Private Limited
Kochi (cochin)
Posted: 1 week ago
No. Of Positions: 5
Job Description
Job description:
- Work for international process (Australia & New Zealand)
- Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services.
- Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
- Follows up with customer via telephone following initial contact.
- Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
- Continued product education to better service customer calls.
- Maintains accurate daily record in tracker.
Requirements:
- 1+ year experience in international call center.
- Strong customer service and tele calling skills.
- Experienced with Web Based Applications and Windows.
- Ability to manage sensitive and critical client information.
- Excellent verbal and written communication skills (English) is a must.
- Problem solving and decision-making skills.
- Email drafting skills with zero grammatical errors.
- Ready to work in day or night or rotational shifts.
- Work location : Kochi (cochin)
- Work Mode : Not Updated
- Job Requirements :5
- Educational Qualification : Any Degree
Additional Information
-
Not Updated
Walk-in Details
- Contact Name: HRO
- Contact Number: 8139898400
- Address:
- Chris Johnson Private Limited Opp. Metro Pillar No. 366 Nelson Mandela Road, Koonamthai, Edappally P O, Kerala - 682024
- City: Kochi (cochin)
- State: Kerala
Other Details
- Weekly Working Days: 6
- OFF Days Comment: 1 week off per week (rotational week off)
- Salary Type: Monthly CTC
- Salary : 16000 - 25000
Other Description
- Industry Type: Telecommunication , Mobile
- Employment Type: Full Time
- Role Category: Telecommunication , Mobile
Education
Key Skills
About Company
Chris Johnson Business IT Solutions is the IT & Non IT services provider for Australian businesses with a base of operations in Kochi.
Company Info
- Address :