# **International BPO – Chat Customer Service Representative (Ahmedabad)**

Be the spark that brightens days and ignite your career with a leading **International BPO**.

As a **Chat Customer Service Representative** working onsite in **Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba)**, you'll play a key role in delivering exceptional customer experiences through professional and empathetic support.

📍 **Apply in person for an immediate interview**

**Monday to Friday | 10:30 AM – 4:00 PM**

**Interested in relocating?**

Virtual interviews are also available.

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## What You'll Be Doing

Do you have a passion for helping people and providing exceptional customer support? In this role, you'll resolve customer queries through various non-voice channels, including:

* Live Chat

* Email

* Social Media

* Text Messaging

* Direct Messaging

* Other written communication platforms

Whether you're providing quick solutions, guiding customers through products, or resolving concerns with empathy, you'll make every customer interaction a positive one.

You'll report to the **Team Lead** and contribute to delivering an outstanding customer experience while supporting overall team success.

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## During a Typical Day, You'll

* Answer incoming customer inquiries through chat and other written channels.

* Resolve customer concerns using professional written communication.

* Deliver prompt, accurate, and customer-focused solutions.

* Maintain high standards of quality and customer satisfaction.

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## What You Bring to the Role

* Minimum **1 year of Customer Service experience** *(Freshers are also welcome to apply).*

* Excellent written English communication skills, including grammar and spelling.

* High School Diploma or equivalent.

* Good computer and typing skills.

* Flexibility to work in a **24×7 rotational shift environment**.

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## What You Can Expect

* Supportive and experienced leadership.

* A diverse, inclusive, and employee-focused work culture.

* Continuous learning and career growth opportunities.

* Competitive salary.

* Performance-based incentives.

* Employee benefits as per company policy.

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## A Bit More About Your Role

Comprehensive training will be provided to help you become a subject matter expert and confidently deliver exceptional customer service through chat, email, and other non-voice channels.

We're looking for individuals with a positive attitude, empathy, and a genuine passion for helping customers. If you enjoy solving problems and communicating effectively, you'll thrive in this fast-paced International BPO environment.

You'll report to the **Team Lead** and play an important role in ensuring customer satisfaction while contributing to the overall success of the team.