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Customer Support Executive

PRIME GLOBAL ACCOMMODATION SERVICES PRIVATE LIMITED
Chennai Posted: 1 month ago No. Of Positions: 5

Job Description

Job Summary: As an Accommodation Services Coordinator, you will play a vital role in facilitating seamless accommodation arrangements for client during the recruitment process. Your primary responsibility will be to ensure that Clients have comfortable and appropriate lodging during their stay, creating a positive experience that reflects positively on our organization. You will collaborate with internal teams, external vendors, and Clients to coordinate all aspects of accommodation services.

Key Responsibilities:

Customer Accommodation Coordination:

Work closely with the recruitment team to identify the accommodation needs of Clients.

Coordinate and book hotel accommodations, ensuring they align with the budget and meet the required standards.

Communicate effectively with Clients to gather preferences and special requirements.

Vendor Management:

Establish and maintain relationships with accommodation providers, negotiating rates and ensuring high-quality services. Collaborate with travel agencies or booking platforms to secure the best deals for accommodations.

Logistical Planning:

Develop and implement effective processes for booking, tracking, and managing accommodation arrangements.

Provide detailed itineraries to Clients, including check-in/check-out procedures and any additional relevant information.

Budget Management:

Monitor and manage the accommodation budget, ensuring cost-effectiveness while maintaining quality standards.

Keep detailed records of all accommodation-related expenses and provide regular reports to the finance department.

Quality Assurance:

Conduct regular checks to ensure that accommodations meet the expected standards of comfort, cleanliness, and safety.

Address and resolve any issues or complaints related to accommodations promptly and effectively.

Communication:

Serve as the main point of contact for Clients regarding accommodation-related inquiries.

Collaborate with internal stakeholders, including HR, travel, and recruitment teams, to ensure a coordinated approach to client services.

Compliance:

Stay updated on relevant laws and regulations related to accommodation services.

Ensure that all accommodation arrangements comply with company policies and legal requirements.

Qualifications:

Bachelor's degree in hospitality management, business administration, or a related field.

Proven experience in accommodation coordination, travel management, or a related role.

Strong organizational and multitasking skills.

Excellent communication and interpersonal abilities.

Negotiation skills for securing cost-effective accommodation options.

Knowledge of relevant laws and regulations related to accommodation services.

Preferred Skills:

Familiarity with travel and accommodation booking platforms.

Proficiency in using relevant software and tools for budget tracking and reporting.

Problem-solving skills and the ability to handle unexpected issues with composure.

Join our team and contribute to creating a positive and memorable experience for Clients throughout their recruitment journey!

  • Work location : Chennai
  • Work Mode : WFO
  • Job Requirements :5
  • Educational Qualification : Any Degree

Additional Information

    Not Updated

Walk-in Details

  • Contact Name: 7397355444
  • Contact Number: 7397355444
  • Address:
  • No 36, 2ND Floor, S W Boag Rd, T. Nagar, Chennai, Tamil Nadu 600017
  • City: Chennai
  • State: Tamil nadu

Other Details

  • Weekly Working Days: 1
  • OFF Days Comment: Not Updated
  • Salary Type: Monthly CTC
  • Salary : 12000 - 20000

Other Description

  • Industry Type: Travel , Tourism
  • Employment Type: Full Time
  • Role Category: Travel , Tourism

Education

Key Skills

  • Communication skills

About Company

We are located in India and Mauritius, Our client base extend globally Stayfac heads up the Global Accommodation team that has been part of the travel industry since Over time, our Global consultants have established themselves as the Business Stay Specialists With our vast product knowledge and client focus we are experts at customizing the accommodation experience on behalf of our Corporate for their short term and long term stay globally Hotel Service apartments The buck stops with our operations team who maintains an impeccable standard of delivery, giving you hassle free experience. Our flexible and holistic approach to accommodation makes your ideal one-stop-shop.

Company Info

  • Address :

This job belongs to the third-party company


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