We are seeking a Technical Support Associate to join our team. The ideal candidate will have a strong background in basic electrical work, networking, and technical support. In this role, you will be responsible for assisting with the installation, maintenance, and troubleshooting of various technical systems, including CCTV, PBX, and networking equipment. You should have experience crimping cables, working with keystones, and using tools such as drills and cameras.

Responsibilities:

Assist with the installation and maintenance of technical systems, including CCTV, PBX, and networking equipment

Troubleshoot technical issues and provide solutions to customers and internal teams

Crimp cables and work with keystones to connect devices

Use tools such as drills and cameras to complete installations and repairs

Document and maintain records of technical issues and solutions

Collaborate with team members to ensure timely and effective resolution of technical issues

Provide technical support and guidance to customers and internal teams

Skills and Qualifications:

12th Pass / B.Com / BSE / BE

1-2 years of experience in a similar role

Strong knowledge of basic electrical work and networking principles

Experience with crimping cables, keystones, and using tools such as drills and cameras

Familiarity with CCTV, PBX, and networking equipment

Proficiency in Google Sheets

Excellent troubleshooting and problem-solving skills

Strong communication and interpersonal skills

Ability to work well in a team environment

Benefits:

Competitive salary

Professional development opportunities

Friendly and supportive work environment

If you meet the above requirements and are passionate about technology and customer service, we'd love to hear from you. Apply now to join our team as a Technical Support Associate.