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- customer service executive

skylark express
Gurgaon Posted: 4 days ago No. Of Positions: 11

Job Description

Contact Number -7303900463

Females candidates preferred

1. Provide exceptional support to our customers/vendors via phone, email, and chat, resolving their queries and issues in a timely and professional manner.

2. Order management: Process and track customer orders, ensuring accuracy and timely delivery.

3. Customer communication: Serve as the primary point of contact for customers, addressing inquiries and providing updates on shipments and services.

4. Problem resolution: Handle complaints and issues related to shipments, such as delays, damages, or incorrect orders, and work towards effective solutions.

5. Coordination: Collaborate with internal teams (like warehousing and transportation) to ensure seamless operations and timely service delivery.

6. Documentation: Prepare and manage shipping documents, invoices, and customs paperwork as required.

7. Data entry: Maintain accurate records in the logistics management system, updating customer information and shipment statuses.

  • Work location : Gurgaon
  • Work Mode : WFO
  • Job Requirements :11
  • Educational Qualification : Any Degree

Additional Information

    Not Updated

Walk-in Details

  • Contact Name: surbhi
  • Contact Number: 7303900463
  • Address:
  • Skylark express Delhi pvt ltd ,sector 17/18 dividing road sector 18 Opp-Pasco body shop ,near iffco chowk,Gurgaon
  • City: Gurugram
  • State: Haryana

Other Details

  • Weekly Working Days: 6
  • OFF Days Comment: Not Updated
  • Salary Type: Monthly CTC
  • Salary : 18000 - 25000

Other Description

  • Industry Type: Courier , Logistics , Packaging , Transport
  • Employment Type: Full Time
  • Role Category: Courier , Logistics , Packaging , Transport

Education

Key Skills

  • excellent communication skills
  • Excel

About Company

Skylark Express Delhi Private Limited founded in 1993 is India's leading integrated Cargo logistics solutions provider with over 2 decades of experience in providing end-to-end logistics solutions. At Skylark Express Delhi Private Limited every aspect of logistics namely road, rail, air transport, warehousing, Packing, and ODC Logistics is combined as integrated logistics solutions and tailored to meet individual client needs. This is aided by investments in infrastructure, equipment, and handling facilities to provide Cargo handling efficiency. Skylark Express also offers custom-made and cost-effective solutions depending on specific needs enhancing flexibility, safety, and reliability norms.

Company Info

  • Address :

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