Job Description
Profile:-Customer Success Associate
Work Mode:-Work from Office
Process:-Chat/Voice
Skills Required:-Excellent Communication in English/Hindi
Qualification:-Graduate/Undergraduate
Experience:-Freshers/Experienced
Salary:-18000-19000 INR
Shift :-Rotational Shift/1weekely off
Work Days:-6
Location:-Gurugram Sector 18
Roles and responsibilities:-
Being the first point of contact for customers and handle all customer inquiries
Building relationships with customers and ensuring they are satisfied with the company’s products and services
Assisting customers with any issues or problems they have
Providing customer support via phone, email, and live chat
Answering customer questions and providing information about the company’s products and services
Making recommendations to customers about the company’s products and services
Recording customer feedback and suggestions
Excellent communication skills
Strong customer service skills
Organization skills and ability to work independently
Ability to multitask and handle multiple customer inquiries at once
Patience and ability to stay calm under pressure
Problem-solving skills
Ability to upsell and cross-sell products and service.
Work Mode:-IN person
Contact:-8376062469
Job Type: Full-time
Schedule:
Rotational shift
- Work location : Gurgaon
- Work Mode : WFO
- Job Requirements :50
- Educational Qualification : UG-Non Engineering
Additional Information
-
Not Updated
Walk-in Details
- Contact Name: Riya
- Contact Number: 8700683189
- Address:
- Sector 18, Gurgaon
- City: Gurgaon
- State: Haryana
Other Details
- Weekly Working Days: 6
- OFF Days Comment: Rotational shift
- Salary Type: Monthly CTC
- Salary : 15000 - 23000
Other Description
- Industry Type: ITES - BPO , KPO , LPO , MT
- Employment Type: Full Time
- Role Category: ITES - BPO , KPO , LPO , MT
Education
- BBM/BBA
- BBA / BBM
- BCA
- Computer Application
- B.Com
- Other
- BA
- Communication
Key Skills
About Company
Transforming Brands since 2016, OnlineInfatuation has helped companies strategize and implement their creative visions. Our growing Digital Marketing and Hiring Agency is driven by passionate thinkers who work closely with each brand to create strategies that produce unparalleled results. We love content and design but thrive on the data necessary to succeed in a digital world. OnlineInfatuation is a full-service digital marketing and hiring agency based in New Delhi. In today's digital business world, you need a partner who can help you take advantage of marketing opportunities across a variety of channels in real-time. OnlineInfatuation combines a data-driven approach with knowledge gained from years in digital marketing to deliver outstanding results to our clients.
Company Info
- Address : Dwarka Mor
