Job Description
Key Responsibilities:
- Make outbound calls to potential clients to promote our IT products and services.
- Answer incoming calls from customers regarding inquiries, services, and complaints.
- Provide detailed information about our services, packages, and offers.
- Maintain a database of customer contacts and update information as needed.
- Follow up on leads and potential business opportunities.
- Achieve daily/weekly/monthly call and lead generation targets.
- Handle customer queries and resolve issues in a professional manner.
- Maintain accurate records of interactions with clients and provide reports to the management team.
Requirements:
- Experience: Minimum 6 months to 1 year of experience in telecalling, customer support, or a similar role.
- Strong communication and interpersonal skills.
- Ability to handle customer objections and provide satisfactory solutions.
- Good organizational and time management skills.
- Basic knowledge of IT services is preferred.
- Proficiency in English and Hindi.
NOTE: ONLY FEMALE CANDIDATES ARE CONSIDERED
- Work location : Noida
- Work Mode : WFH
- Job Requirements :4
- Educational Qualification : Any Degree
Additional Information
-
Not Updated
Walk-in Details
- Contact Name: tanisha
- Contact Number: 9319995364
- Address:
- H Block, H 97, Sector 63, Noida
- City: Central Delhi
- State: Delhi
Other Details
- Weekly Working Days: 6
- OFF Days Comment: Not Updated
- Salary Type: Monthly CTC
- Salary : 10000 - 25000
Other Description
- Industry Type: Information Technology (IT)
- Employment Type: Full Time
- Role Category: Information Technology (IT)
Education
Key Skills
About Company
KSBM Infotech Pvt Ltd is a dynamic and innovative technology solutions provider, specializing in delivering cutting-edge IT services to businesses of all sizes. We offer a wide range of services, including software development, mobile app development, IT consulting, and digital transformation solutions. Our team of skilled professionals is dedicated to creating custom, scalable, and high-quality solutions that meet the unique needs of our clients. At KSBM Infotech, we focus on leveraging the latest technologies to drive business growth and enhance operational efficiency for our clients across various industries.
Company Info
- Address :
