International Customer Service Executive
LOGITRADE BPO SOLUTIONS PVT LTDJob Description
INTERNATIONAL CUSTOMER SERVICE (LOGISTICS)
Should be comfortable in NIGHT & ROTATIONAL SHIFTS.
!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!
About Logitrade:
Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.
As a BPO Executive , you are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.
Responsibilities and Duties:
- CCE will be responsible for Tracing shipments.
- Customer Service Representative will Provide constant visibility to client on their shipments.
- Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.
- Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
- Compiling shipment reports for premium clients.
- Communicating and securing approval of any accessory charges that may accrue on the shipments.
- Candidates having experience in customer service experience is preferred.
Qualifications and Skills:
- International BPO / customer service experience preferred.
- Graduate and above with valid customer care / customer service experience (English, French) may apply.
- International Customer interaction.
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS- Excel and MS- Outlook.
- Should have typing speed of 20 words/minute.
- 1 Year experience in any field.
- Age upto 35 years
Perk & Benefits :
1. Paid Training period.
2.· Family floater Medical Health Insurance
3. Accidental Medical Health Insurance.
4. Food Allowances.
5. Flexible / Rotational Shifts.
6. Cab for Night shifts in Mohali location ( For Females )
7. 5/ 6 days week.
Job Type: Full-time
Salary: Rs. 18,000 to Rs. 30,000/- month
Speak with the employer : +91 82880 18922 / 98760 03856
- Work location : Mohali
- Work Mode : WFO
- Job Requirements :20
- Educational Qualification : Any Degree
Additional Information
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS- Excel and MS- Outlook.
- International Customer interaction.
- Graduate and above with valid customer care / customer service experience (English
- French) may apply.
Walk-in Details
- Contact Name: Navika
- Contact Number: 9876003856
- Address:
- Atrium 204, Plot No. C 204, Ind Area 8B, Sector 74, Mohali, Punjab 160071
- City: Mohali
- State: Punjab
Other Details
- Weekly Working Days: 5
- OFF Days Comment: Rotational
- Salary Type: Monthly CTC
- Salary : 18000 - 30000
Other Description
- Industry Type: Others
- Employment Type: Full Time
- Role Category: Others
Education
Key Skills
About Company
About Logitrade Started in 2015 we have outsourced our services to asset based logistic operations dealing with interstate transportation storage warehousing and freight needs in Canada and US We offer different services including customer service and backend work and accounts work
Company Info
- Address :
