Wipro - Tis Service Desk Administrator

Information Technology (IT)

Company Name : Others

Skills : Communication

Job Location : Mumbai, Pune , Hyderabad

No. of Openings : 8

Gender Preference :No Preference

Last date to Apply : 29th May 2020

Full Time

Mandatory Qualification :
Qualifications :
B.Tech/B.E - Any Specialization
Additional Prefered Skills :
Complete Job Description

"TIS Service Desk-Administrator

Experience : Freshers

Job Code : 1196953

Minimum Experience Required: Freshers

Mandatory Skills: TIS Service Desk-L1

Language Skills: English Language-L1, English Language-L2

Job Description:

Key skills required for the job are:

TIS Service Desk-L1 (Mandatory)As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. 

Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. 

Timely escalation of incidents to higher levels when required. 

Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. 

Follow quality / security process defined for the engagement"

Language Known
English ( Proficiency - Advanced ) :
Speak Read Write
Other Details
Weekly working Days :
Not Updated
OFF days Comment :
Not Updated
Not Updated
Other Requirements :
Not Updated