Job Details

Voice Process

ITES - BPO , KPO , LPO , MT

Company Name : Sykes Business Services Of India Pvt Ltd

Skills : Communication

Job Location : Hyderabad

No. of Openings : 10

Gender Preference :No Preference

Walk-in date : 16th May 2019 to 31st May 2019

Full Time

Qualification
Mandatory Qualification :
UG-Non Engineering
Qualifications :
B.Arch - Any Specialization B.Ed - Any Specialization B.Com - Any Specialization B.pharm - Any Specialization B.Sc - Any Specialization B.V.E - Any Specialization BA - Any Specialization BHM - Any Specialization BCA - Any Specialization
Additional Prefered Skills :
Complete Job Description

Job Description:-

  • Handling US Outbound/Inbound calls to convert calls into deals. Developing long-term relationships with clients through managing and interpreting their requirements.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotes
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage with customers
  • Strong telephony etiquettes(verbal & active listening skills)
  • Customer orientation and ability to adapt/respond to different types of changes
  • Excellent communication skills.
  • Ability to multi-task, prioritize, and manage time effectively
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the job.

Language Known
English ( Proficiency - Advanced ) :
Speak Read Write
Other Details
Weekly working Days :
6
OFF days Comment :
1
Monthly CTC
8,000 - 10,000
Other Requirements :
Not Updated
Walkin Details
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