Technical Support

Information Technology (IT)

Company Name : Ewall Solutions Pvt Limited

Skills : Communication

Job Location : Chennai

No. of Openings : 2

Gender Preference :No Preference

Last date to Apply : 30th Nov 2019

Full Time

Mandatory Qualification :
UG-Non Engineering
Qualifications :
Any Degree - Any Specialization
Additional Prefered Skills :
Complete Job Description

Job Description:

Provide exceptional customer support when communicating and assisting customers.

Must have excellent communication skills in both English and Hindi.

Ensure that High quality standards are maintained for all customer interaction and issue resolutions.

Responds to telephone calls, email, chat support and assigned tickets from users.

To resolve complex technical queries and issue of product functionality.

Deliver high quality and timely resolutions to problems.

Perform other duties and responsibilities as necessary.

Need to maintain accuracy in reports.

Language Known
English ( Proficiency - Advanced ) :
Speak Read
Other Details
Weekly working Days :
Not Updated
OFF days Comment :
Not Updated
Not Updated
Other Requirements :
Not Updated