Technext Technosoft.-customer Support Executive

Information Technology (IT)

Company Name : Others

Skills : Developer

Job Location : Kolkata

No. of Openings : Not updated

Gender Preference :No Preference

Last date to Apply : 18th Apr 2020

Full Time

Qualification
Mandatory Qualification :
UG-Engineering
Qualifications :
B.Tech/B.E - Computer Science Engineering B.Tech/B.E - Information Science and Engineering B.Tech/B.E - Information Technology
Additional Prefered Skills :
Complete Job Description

Job Description:-

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Language Known
English ( Proficiency - Advanced ) :
Speak Read Write
Other Details
Weekly working Days :
6
OFF days Comment :
1
Monthly CTC
7,000 - 15,000
Other Requirements :
Not Updated
Back