Technext Technosoft.-customer Support Executive
Information Technology (IT)
Company Name : Others
Skills : Developer
Job Location : Kolkata
No. of Openings : Not updated
Gender Preference :No Preference
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.