System Administrator / Desktop Engineer

Information Technology (IT)

Company Name : nbays it solusenz

Skills : Cloud Computing

Job Location : Madurai

No. of Openings : 3

Gender Preference :No Preference

Walk-in date : 04th Jun 2019 to 14th Jun 2019

Full Time

Qualification
Mandatory Qualification :
UG-Non Engineering
Qualifications :
B.Com - Any Specialization B.Ed - Any Specialization B.pharm - Any Specialization B.Sc - Any Specialization B.V.E - Any Specialization BA - Any Specialization BBM/BBA - Any Specialization BCA - Any Specialization BHM - Any Specialization
Additional Prefered Skills :
Complete Job Description

Job Description:-


  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Language Known
English ( Proficiency - Advanced ) :
Speak Read Write
Other Details
Weekly working Days :
6
OFF days Comment :
1
Monthly CTC
10,000 - 12,000
Other Requirements :
Not Updated
Walkin Details
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