Advertising , Media
Company Name : JUSTSEE INFO SERVICE PVT LTD
Skills : Communication
Job Location : Chennai
No. of Openings : 7
Gender Preference :No Preference
• Monitor all transactions and ensure compliance to quality regulations and maintain effective relationships with clients.
• Coordinate with internal and external clients and provide assistance on phone and resolved all queries.
• Ensure optimal level of customer services and collaborate with brokers, stakeholders for all requests.
• Maintain knowledge on all technical information and resolve all issues in transactions and perform correction where require.
• Manage everyday work activities and informed supervisor appropriately.
• Administer and collect all metrics on processes and identify data points to improve all processes.
• Documents all transactions on an everyday basis and collate metrics from various associates and prepare appropriate reports.