Lr Global Infotech - Telesales Executive

ITES - BPO , KPO , LPO , MT

Company Name : Others

Skills : Communication

Job Location : Coimbatore

No. of Openings : Not updated

Gender Preference :No Preference

Last date to Apply : 14th Aug 2020

Full Time

Qualification
Mandatory Qualification :
UG-Non Engineering
Qualifications :
B.Arch - Any Specialization B.Com - Any Specialization B.Ed - Any Specialization B.Sc - Any Specialization BA - Any Specialization BBM/BBA - Any Specialization BCA - Any Specialization BSW - Any Specialization
Additional Prefered Skills :
Communication
Complete Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills

Good Problem-solving skills over the call

High energy level

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Job Summary

Job Type : Full Time

Job Role : BPO / Telecaller

Job Category : BPO

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview

Who can apply : Freshers

Language Known
Not Updated
Other Details
Weekly working Days :
Not Updated
OFF days Comment :
Not Updated
Salary:
Not Updated
Other Requirements :
Not Updated
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