Iron Systems Inc - Desktop Engineer
ITES - BPO , KPO , LPO , MT
Company Name : Others
Skills : Communication
Job Location : New delhi
No. of Openings : 5
Gender Preference :No Preference
Job Function:Desktop Engineer
Location List:Noida Delhi NCR - India
Knowledge and experience on windows 7 OS
Good to have – knowledge in AD and smart hands and feet support.
Good to have – knowledge and experience of supporting MAC devices and tablets
Experience with Service management tool – ex – Service now
Should have good expertise on EUC tools, remote support tools, MS office and outlook.
Preferable to have a good understanding of Lync, VPN, and mobile device support.
Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred
Should have managed a small team of 5-10
Should be able to understand the requirement, perform an assessment and prepare reports
IT support experience for Factory/Production Location.
Knowledge on supporting Fork-Lift PCs, Cameras and PCs connected to automated PLC stations
2-4 years of experience in Onsite support"