Hexa Gonext Digital Lab Pvt. Ltd. - Trainee Project Management
Information Technology (IT)
Company Name : Others
Skills : Communication
Job Location : Noida
No. of Openings : 3
Gender Preference :No Preference
Job Description :
- Supporting Project Management Team & Tech Team & Delivery team.
- Work closely with product, engineering and sales teams in customer onboarding, implementation and support
- Supporting in Building the best-in-class support experience, influencing positive customer outcomes by coordinating and program managing resolution pathways via a cross functional team
- Assist with troubleshooting and debugging real production customer's issues
- Program management for all support requests & building business analytics to help improve the overall customer journey with support.
- Providing pre-sales and demonstration of products for Global customers.
- Providing the delivery best practices and recommendations for customers and projects