Field Support Engineer

Telecommunication , Mobile

Company Name : Deepija Telecom Pvt. Ltd.

Skills : Communication

Job Location : Chennai

No. of Openings : Not updated

Gender Preference :No Preference

Last date to Apply : 31st Aug 2019

Full Time

Mandatory Qualification :
UG-Non Engineering
Qualifications :
Any Degree - Any Specialization
Additional Prefered Skills :
Complete Job Description

Job Description

• Install and configure the computer applications

• Monitor and maintain computer networks

• Maintain good and smooth communication with customers through different channels like web, email, and phone

• Prioritizing and managing the workflow

• Troubleshooting, diagnosing and resolving the issue

• Maintaining procedural documents and reports

• Ability to learn and work on changing technologies

• Respond to customer’s calls, emails and act accordingly regarding issues

• Establish and maintain a good working relationship with customers and other professionals

• Strong communication skills both written and verbal to interact confidently with clients

• Great analytical and problem-solving skills help in resolving the issue faster

• Strong troubleshooting, diagnosing skills to resolve technical issues

Language Known
English ( Proficiency - Advanced ) :
Other Details
Weekly working Days :
Not Updated
OFF days Comment :
Not Updated
Not Updated
Other Requirements :
Not Updated