Customer Service Representative

Construction, Infrastructure

Company Name : Landmark Group

Skills : Communication

Job Location : Chennai

No. of Openings : Not updated

Gender Preference :No Preference

Walk-in date : 10th Jun 2019 to 14th Aug 2019

Full Time

Qualification
Mandatory Qualification :
UG-Non Engineering
Qualifications :
B.Com - Any Specialization B.Ed - Any Specialization B.pharm - Any Specialization B.Sc - Any Specialization B.V.E - Any Specialization BA - Any Specialization BBM/BBA - Any Specialization BCA - Any Specialization BHM - Any Specialization
Additional Prefered Skills :
Complete Job Description

Job Description:-


  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Language Known
English ( Proficiency - Advanced ) :
Speak Read Write
Other Details
Weekly working Days :
6
OFF days Comment :
1
Monthly CTC
10,000 - 12,000
Other Requirements :
Not Updated
Walkin Details
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