Back Office Administrator

Airlines , Aviation , Defence

Company Name : Others

Skills :

Job Location : Pune

No. of Openings : Not updated

Gender Preference :No Preference

Last date to Apply : 16th Aug 2021

Full Time

Qualification
Mandatory Qualification :
UG-Engineering
Qualifications :
Additional Prefered Skills :
Complete Job Description

Manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analyzing customer needs and recommending products based on those needs. Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Required skills: Good typing Speed. Good Communication Skill. Basic Computer Skills Discipline, Positive Attitude & Punctuality

Language Known
Not Updated
Other Details
Weekly working Days :
Not Updated
OFF days Comment :
Not Updated
Monthly CTC
18,450 - 35,800
Other Requirements :
Not Updated
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