Associate Content Designer

Advertising , Media

Company Name : Others

Skills :

Job Location : Ahmedabad

No. of Openings : Not updated

Gender Preference :No Preference

Last date to Apply : 19th Sep 2021

Full Time

Qualification
Mandatory Qualification :
PG-Engineering
Qualifications :
Additional Prefered Skills :
Complete Job Description

Introduction Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of. Your Role and Responsibilities We are looking for talented entry level Content Designers to help make a meaningful impact on how our customers use our products by delivering a delightful content experience. You’ll do this by participating in design research to understand user needs to frame content proposals that best support users at the right time and in the right context. You’ll design and develop technical product content, both inside and outside of the user interface (UI),with a focus on clarity, accuracy, and other characteristics of quality information. If you have a background in design and a passion for user experience, join us in this new and evolving design discipline. The design team you’ll be joining is part of the worldwide design organization for AI Applications – a part of IBM that is collectively responsible for software products focused on AI-enabled solutions that assist our customers make more informed and data-driven decisions about how to manage their business and services. We don't expect that you will have experience in all the areas of responsibilities, but in time this is will be the remit of your work. Responsibilities Drive a cohesive end-to-end content experience that moves clients through every phase of their product journey and drives their actions. Own elements of the end-to-end authoring process: design, development, editing, production, translation, life cycle management. Evaluate content requests and work with stakeholders to understand the business problem, goals, and outcome. Work with design research, UX, visual design, and stakeholders on end-to-end delivery of the content proposal. Design, develop, and publish IBM technical content (e.g. embedded in the UI, product tours, messages, product documentation, and multimedia) that is easy to use, easy to understand, and easy to find. This may also include guided tours as well as training, nurture, and community content. Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions. Deliver clear, inclusive, accessible, and translated content for a global audience adhering to content design practices Research and design content based on user scenarios and use cases by understanding personas, delivering content for design iterations, developing and clarifying UI terms, actively contributing to design reviews and conducting user testing/research to validate content. Collaborate directly with your Design team, Product Management, Development, Marketing, Support, Sales and Training to tell a cohesive product story. Use expertise and user empathy to influence product design decisions to deliver the best user experiences we can for our clients. Share work in progress, along with giving and receiving critiques. Required Technical and Professional Expertise Command of U.S. English writing, curating, and editing content for accuracy, clarity, and usability. Modeling and formatting content into viable, feasible, and desirable solutions. Ability to simplify complex content for users. 5+ years of total experience. Demonstrated ability to research and study a subject and its context to inform content. Demonstrated ability to evaluate and design for the interactions between language and design elements to construct a logical, compelling narrative throughout user/client journey. Proven communication skills (written and verbal). Can define and apply consistent voice and tone throughout a content journey. Foundational knowledge of markup languages (such as DITA XML, Markdown, HTML) and authoring tools (Oxygen). Foundational understanding of UX design and design research. Portfolio or samples of previous work must be presented. An awesome and positive attitude. Preferred Technical and Professional Expertise Degree in Writing, English, Journalism, Communication, Information Design, or related field, or a technical degree. Able to work independently, with a strong sense of responsibility and commitment to a dynamic, team based environment. Experience working in an agile, squad-based, continuous delivery development model an advantage. Experience with digital adoption platforms such as Walkme an advantage.

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