Company Overview

Established in 2004 and headquartered in Austin, Texas, EqualizeRCM Services (ERCM) provides Revenue Cycle Management services to marquee clients in the US Healthcare industry. EqualizeRCM provides service support for every aspect of the RCM process and has been growing exponentially over the last 16 years and employs over 1,500 team members worldwide. Besides the Head Office in Austin, the company has offices in 7 other US cities and offshore delivery centers in Mysuru & Coimbatore.

EqualizeRCM India headquartered in Mysuru since 2005, employs 1,000 back-office medical professionals in its Mysuru office and 500+ in its newly opened office in Coimbatore. Our India office employees provide varied services in Accounts Receivables, Medical Billing, Medical Coding, Denials Management, Credentialing and Contracting, Charge Entry, and Payment Posting. The company is also a HIPAA/SSAE 18 SOC 1 Type II compliant company.

Since its inception, ERCM has been consistently growing and has won the Highest Exporter - ITES: Mysuru Region by Software Technology Parks of India (STPI) Award eight times a row.

Job Summary

Responsible to work on Denied/Rejected claims through calling or check the status on Websites. Training will be provided by ERCM to perform the required tasks.

Job Description

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on the patient account and assigned WP as per the standardization protocol with the required accuracy.

• Meet Compliance requirements like HIPAA etc.

• Meet QMS and ISMS requirements.

• Meet productivity and quality standards

Qualification

• Completion of any Bachelor’s degree without current backlogs

Key Skills Essential

• Good written, spoken English skills and logical reasoning abilities

• Good typing speed with minimum typing of 22 WPM

• Willingness to work in the night shift. (5.30 PM to 2.30 AM or 6.30 PM to 3.30 AM)

Desired

• Knowledge of MS office operating system

• Should be able to work on simple tasks with supervision/ guidance

• Should ensure 100% attendance and should not have any unapproved absenteeism.

• Should be a reliable team player and collaborate in solving any issues that might possibly arise in day- to-day transactions.